E1: 42: Order Fulfillment Loses Shipment When Branch Is Changed And Partially Fulfilled (Doc ID 1937947.1)

Last updated on NOVEMBER 12, 2015

Applies to:

JD Edwards EnterpriseOne Fulfillment Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Sales
Fulfillment Release (R4277703)
Tools Release 9.1

ACTUAL BEHAVIOR
When the branch was changed in Fulfillment Workbench (P4277701) for part of the quantity on a Transportation Sales Order, and Fulfillment Release is run, the original line that was released from the new branch did not get a shipment number.

EXPECTED BEHAVIOR
The shipment number should be populated for the order line that was released and is ready for shipment.

STEPS
The issue can be reproduced at will with the following steps:
1. Create order for 6,000 pieces. The branch is ILSM.
2. There is a shipment assigned to the order.
3. Order shows up in the Fulfillment Workbench.
4. There isn’t enough inventory in ILSM so the user changes the branch to GLN.
5. There is only 4,000 pieces at GLN but the client changes the order to GLN.
6. Using fulfillment workbench (P4277701) the quantity fulfilled is 4,000 from GLN.
7. Fulfillmenrt Release (R4277703) Process Tab Option #3 (Remove Unreleased Sales Order Lines from Existing Shipment) was set to 1 = Remove.
8. PDF report shows Release of 4,000 from Fulfillment in Branch GLN.
9. The line for the 4,000 released does not have a shipment number.

Cause

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