E1: Help: Help Icon "?" in Internet Explorer Does Not Show Scroll Bar for JDE Apps 9.1 (Doc ID 1941347.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

The issue is that the scrollbar is missing in IE on help page.When logged into JDE web client for Release 9.1,  if you click on "?" icon in IE, it opens a page which does not have scroll bar.However Page up and Page Down Arrow key works to navigate. This issue is specific to Internet Explorer. Help works fine in other browsers like Mozilla firefox and Google chrome browser where scroll bar does appears.

 

Steps to Replicate the issue:
1.Using Internet Explorer login to JDE web client
2.Fast path to P01012
3.click on "?" icon.
4.You will see that scroll bar is not visible


Cause

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