E1: 76H: P76H3B50 - INFINITE LOOP DETECTION WITHIN APPLICATION ER

(Doc ID 1941842.1)

Last updated on AUGUST 22, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When user is in various apps such as P4210 or P4205 doing various processes they sometimes get the following message.

ERROR
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Server problem. The server may still be available, but because of state information, the entire unit-of-work must be resubmitted user:XXXXX Env:JPD910
BusFunctionAsynState.executeAsync(): async BSFN failed and need roll back!!

STEPS
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The issue cannot be duplicated at will and is random. The customer cannot capture debug logs. The issue occurs infrequently and is unpredictable.

BUSINESS IMPACT
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Users must re-enter data and process the orders again.

Cause

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