E1: 15: Security Deposit Refund Application or Unapplied Cash Receipt Applied in RE Cash Receipts (P15103) With Error Message 'Action Invalid" (Doc ID 1941920.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Real Estate Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

When attempting to apply a security deposit to an open invoice either through Security Deposit Refund Application (P15654) or RE Cash Receipts (P15103)
the following error occurs.

ERROR
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 Action Invalid
An error has occurred but it cannot be corrected from this form. Please correct any other error and then contact your System Administrator regarding this error.
Cause: Opening modifying or matching an invoice for the unapplied receipt entered through Receipts application of Accounts Receivable is not Valid.

Resolution: Select an unapplied receipt entered through Real Estate Receipts Application (P15103) to match it with an invoice.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Lease P1501
2. Enter amount in Security Deposit Maintenance P1564
3. Enter receipt in P15103 for same amount and post
4. Enter Manual Billing for same amount and post
5. Go the Security Deposit Refund application and select record
6. Select to apply receipt.
7. Do a Select to find invoices
8. Apply to invoice.
At this point the client receives the error.



Cause

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