E1: 15: Recurring Billing Generation (R15100) is Not Re-Calculating Gross Amount when the Recurring Billing Information (P1502) is Set Up with VAT Taxes and Both Gross Amount and Taxable Amount are Populated (Doc ID 1950307.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Symptoms

If Processing Option 4 on the Defaults tab of RB Information (P1502) is set to a 1, then the system populates the Taxable Amount field with the Gross Amount that the user has populated. If you have VAT tax, then the Gross Amount should be calculated as the Tax Amount + Taxable AmounT. However,
when Recurring Billing (R15100) is generated, it doesn't recalculate the Gross Amount and the batch ends up going into error. It throws a "Pay Item Out of Balance" error due to the Gross Amount not recalculating.

Cause

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