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E1: 03B: Unable To Exclude Statements From Printing For Customers Having Outstanding Balances as Zero or Negative (R03B500X/R03B5001) (Doc ID 1952220.1)

Last updated on FEBRUARY 05, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The system is unable to exclude the Accounts Receivables Statements from printing, if the outstanding customer balance is either zero or negative.  For instance, consider the following scenario for a customer, where the outstanding balance is zero:

Invoice 1:             100.00

Invoice 2:             200.00

Invoice 3:             400.00

Invoice 4:           - 700.00

Total Open Amount : 0.00

Even if you specify the Data Selection on R03B5001 report with Amount Due (F03B20.ZRCAD > 0) greater than Zero, the system ignores this and prints the statement in this case.  This is because changes to the default data selection for R03B5001 report are not supported.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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