E1: 03B: Unable To Exclude Statements From Printing For Customers Having Outstanding Balances as Zero or Negative (R03B500X/R03B5001) (Doc ID 1952220.1)

Last updated on JULY 27, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Ths system is unable to exclude the Accounts Receivables Statements from printing, if the Outstanding Customer Balance is either Zero or Negative. For instance, consider the following scenario for Customer ABC, where the outstanding balance is zero:

Invoice 1: 100.00

Invoice 2: 200.00

Invoice 3: 400.00

Invoice 4: - 700.00

Total Open Amount : 0.00

Even if you specify the Data Selection on R03B5001 report with Amount Due (F03B20.ZRCAD > 0) greater than Zero, the system will ignore the same and print the statement in this case, since the changes to default data selection for R03B5001 report are not supported.

Cause

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