My Oracle Support Banner

E1: 42: Direct Ship (OD) Ship To Incorrectly Changed When Using Customer Sets (Doc ID 1952362.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When creating a Direct Ship sales order, the Ship To address for the related Purchase Order is taken from the Sales Order Delivered To address from Customer Sets.  When updating the quantity for a detail line of the SD, via Sales Order Entry (P4210), the Ship To address for the corresponding line of the OD changes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.