E1: 17: No Case Number in Email Sent to Assignee when Creating and Assigning Case in Add Mode (Doc ID 1953712.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.0 to 9.1 [Release 9.0 to 9.1]
Information in this document applies to any platform.


In Case Management, members of Provider Group are not receiving Case Numbers in emails and other ESCALATION questions

When the case is being sent to the assignee via e-mail, the case number is not getting populated in the e-mail that is sent.


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