E1: 45: P4210 Error in Backorder Calculation With Free Goods (Doc ID 1958206.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.


Backorders for Free Goods are not calculated correctly.
It occurs where Process Type 3 is used for the Free Goods adjustment set-up.
This is where a proportion of the quantity ordered is given to the customer
free, rather than being an add-on amount. However, where insufficient stock
is available, the system is incorrectly backordering the Free Goods quantity
as an additional amount.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms