E1: 45: P4210 Error in Backorder Calculation With Free Goods (Doc ID 1958206.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

Backorders for Free Goods are not calculated correctly.
It occurs where Process Type 3 is used for the Free Goods adjustment set-up.
This is where a proportion of the quantity ordered is given to the customer
free, rather than being an add-on amount. However, where insufficient stock
is available, the system is incorrectly backordering the Free Goods quantity
as an additional amount.

Cause

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