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E1: WLS: Clustered Instance Fails to Start after Tools Release Upgrade, Message "Socket 4 internal data record unavailable (probable closure due idle timeout), event received 17" in WebLogic log (Doc ID 1964354.1)

Last updated on OCTOBER 04, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


After upgrading Tools Release for EnterpriseOne Clustered Instance configured on WebLogic Server, the second cluster node fails to start and When accessing the clustered URL it loads a blank page. If Tools Release is rolled back everything works fine.

Following message appears in WebLogic log when starting the instance:


Tools Release upgrade was done for Clustered Instance.


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