E1: JAS: Web Server Runs Slow and Locks Up Intermittently (Doc ID 1964887.1)

Last updated on JULY 27, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Individual JAS JVM's on the web server which is configured on WebSphere Application Server on iSeries are intermittently slowing down and locking up, causing the interruptions to productions users from being able to work and the users have to sign back in and resubmit their work from the time period of the lockup.

Below message shows up in the application server during this period:

But maximum Heap size for affected JVM is already set to 3002MB and 64bit JDK is being used for web server.

Cause

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