E1: 17: Clicking OK with Zero Current Credit Incorrectly Decrements from Contract Total (Doc ID 1968535.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

If a user takes a row exit to Credit Line from the Service Contract Detail, P1721 and simply clicks OK without entering a Current Credit amount, if there had been previous credit entries, the system will incorrectly decrement from the Contract Total amount.

Cause

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