Last updated on AUGUST 21, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
If a JD Edwards EntepriseOne Process such as a Workflow Kernel OR a Universal Batch Engine (UBE) tries to send a message to external email , it may goto to "Not responding" OR "Hung" state because of communication issues with the Mail Server Or SMTP(Simple Mail Transfer protocol) Server .
In case of Workflow Kernel , although it may be shown as running in server manager, it could be verified that there is no activity in the process. If a Workflow Kernel hangs , then users might experience some of the Workflow Processes are not progressing in Process Monitor application P98860.Tasks remain in "Awaiting" Status forever.
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