E1: 52: Unable To Access Invoice Generation (R52121) UBE from Print Queue (Doc ID 1970024.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


When attempting to review the UBE for the Invoice Generation (R52121) the following error occurs.

ERROR
-----------------------
UBE: Retrieve of UBE failed. The File may not exist on the Enterprise Server.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Invoice Generation (R52121)
2. Attempt to view UBE for submitted jobs
3. Error is received

 

Cause

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