E1: 03B: DSO Not Populated in Customer Master F03012 (Doc ID 1983210.1)

Last updated on NOVEMBER 09, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After running the Statistics History Update (R03B16A),  the Days Sales Outstanding (DSO) is blank in the Customer Master table (F03012).
Requesting that the Days Sales Outstanding (DSO) be populated in the Customer Master table (F03012) by the Statistics History Update (R03B16A).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms