E1: JAS: Web Client Exception Error on Applications when Zoom is Changed on Google Chrome Browser to be above 100%

(Doc ID 1986370.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.


Users are getting Web Client Exceptions on accessing EnterpriseOne applications when setting the zoom level for Google Chrome Browser 100 % or higher. For example, when selecting "Matrix Control Line Number" column in Sales Order Application (P4210) when browser zoom is set at 110%, users get below message on the screen:

and below message is logged in e1root.log:



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