E1: KER: Call Object and UBE Kernels is Unable to Connect to Database Intermittently and Fails with ORA-12519 TNS:no appropriate service handler found (Doc ID 1986619.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Intermittently getting this error: ORA-12519: TNS:no appropriate service handler found.

Call object kernels and UBE kernel fail to connect to database. Servers need to be restarted as a workaround.

After services restarted, users can work for few hours or till next day, the same issue appears.

Same error found in Call Object Kernel log and UBE Kernel log:

 

Cause

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