E1: FIN: Troubleshooting the Cash Receipts Review and Post Process in Accounts Receivable Within EnterpriseOne (R09801, P00241)
(Doc ID 1988636.1)
Last updated on NOVEMBER 09, 2023
Applies to:
JD Edwards EnterpriseOne Accounts Receivable - Version XE and laterInformation in this document applies to any platform.
Purpose
Troubleshooting common errors when posting EnterpriseOne Accounts Receivable Manual Cash Receipts batches.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
Accounts Receivable Cash Receipts Posting (R09801) Issues |
Issue 1: Error: "AAI Invalid" and/or "Account Number xxxx is Invalid in Work Center" and/or "Blanks Invalid" |
Issue 2: Cannot apply an RU to an open invoice - the GL Date is grayed out. |
Issue 3: Batches post by Pay Item (Offset Method of S) but AR Constants setup to use the Offset Method of B (by Batch). |
Issue 4: Error: "PBCO" "Record In Current Year But Prior Period". |
Issue 5: Unable to post a zero receipt transaction to GL with transaction created in F0911. |
Issue 6: Receipts post to the wrong account. |
Issue 7: Why did I receive error "Bank Currency Code Incorrect" when entering a cash receipt? |
Issue 8: When posting a foreign or alternate currency receipt, why do we get error “Account Currency Code Invalid”? Our bank account's currency code is blank in the P0901. |
Batch Header Questions |
Issue 1: Batch header screen does not display amounts with decimals. |
Issue 2: Error: Not Authorized to Change Batch Status. |
Batch Approval and Post Security (P00241) Questions |
Issue 1: Batch Header in error and cannot post with some Business Unit and/or Company Row Security. |
Issue 2: User cannot post their own batches when setup as an Approved By user. |
Issue 3: Cannot approve and post batches after Manager Approval of Input in A/R Constants (P0000) and A/R Batch Security in Batch Approval/Post Security Constants (P00241) setup. |
References |