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E1: FIN: Troubleshooting the Cash Receipts Review and Post Process in Accounts Receivable Within EnterpriseOne (R09801, P00241) (Doc ID 1988636.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

 Troubleshooting common errors when posting EnterpriseOne Accounts Receivable Manual Cash Receipts batches.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Accounts Receivable Cash Receipts Posting (R09801) Issues
 Issue 1: Error:  "AAI Invalid" and/or "Account Number xxxx is Invalid in Work Center" and/or "Blanks Invalid"
 Issue 2: Cannot apply an RU to an open invoice - the GL Date is grayed out.
 Issue 3: Batches post by Pay Item (Offset Method of S)  but AR Constants setup to use the Offset Method of B (by Batch).
 Issue 4:  Error: "PBCO" "Record In Current Year But Prior Period".
 Issue 5: Unable to post a zero receipt transaction to GL with transaction created in F0911.
 Issue 6:  Receipts post to the wrong account.
 Issue 7: Why did I receive error "Bank Currency Code Incorrect" when entering a cash receipt?
 Issue 8: When posting a foreign or alternate currency receipt, why do we get error “Account Currency Code Invalid”? Our bank account's currency code is blank in the P0901.
 Batch Header Questions
 Issue 1: Batch header screen does not display amounts with decimals.
 Issue 2: Error: Not Authorized to Change Batch Status.
 Batch Approval and Post Security (P00241) Questions
 Issue 1:  Batch Header in error and cannot post with some Business Unit and/or Company Row Security.
 Issue 2: User cannot post their own batches when setup as an Approved By user.
 Issue 3:  Cannot approve and post batches after Manager Approval of Input in A/R Constants (P0000) and A/R Batch Security in Batch Approval/Post Security Constants (P00241) setup.
References

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