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E1: FIN: Troubleshooting the Cash Receipts Review and Post Process in Accounts Receivable Within EnterpriseOne (R09801, P00241) (Doc ID 1988636.1)

Last updated on NOVEMBER 09, 2023

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

 Troubleshooting common errors when posting EnterpriseOne Accounts Receivable Manual Cash Receipts batches.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Accounts Receivable Cash Receipts Posting (R09801) Issues
 Issue 1: Error:  "AAI Invalid" and/or "Account Number xxxx is Invalid in Work Center" and/or "Blanks Invalid"
 Issue 2: Cannot apply an RU to an open invoice - the GL Date is grayed out.
 Issue 3: Batches post by Pay Item (Offset Method of S)  but AR Constants setup to use the Offset Method of B (by Batch).
 Issue 4:  Error: "PBCO" "Record In Current Year But Prior Period".
 Issue 5: Unable to post a zero receipt transaction to GL with transaction created in F0911.
 Issue 6:  Receipts post to the wrong account.
 Issue 7: Why did I receive error "Bank Currency Code Incorrect" when entering a cash receipt?
 Issue 8: When posting a foreign or alternate currency receipt, why do we get error “Account Currency Code Invalid”? Our bank account's currency code is blank in the P0901.
 Issue 9: When posting an AR Receipt batch we get error "Posting Edit Code Invalid". We have checked the accounts that are used in this receipt batch and all have valid Posting Edit Codes, what else can we check?
 Batch Header Questions
 Issue 1: Batch header screen does not display amounts with decimals.
 Issue 2: Error: Not Authorized to Change Batch Status.
 Batch Approval and Post Security (P00241) Questions
 Issue 1:  Batch Header in error and cannot post with some Business Unit and/or Company Row Security.
 Issue 2: User cannot post their own batches when setup as an Approved By user.
 Issue 3:  Cannot approve and post batches after Manager Approval of Input in A/R Constants (P0000) and A/R Batch Security in Batch Approval/Post Security Constants (P00241) setup.
References

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