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E1: 04: Troubleshooting Standard Voucher Entry Issues Or Errors Within EnterpriseOne Accounts Payable (P0411) (Non-Purchase Order Related) (Doc ID 1992702.1)

Last updated on MARCH 14, 2025

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.

Purpose

This document helps troubleshoot Standard Voucher Entry (P0411) issues and/or errors within EnterpriseOne Account Payable and are not related to Purchase Order entry 2 or 3 way match.  Please refer to EnterpriseOne Distribution module system 43 for these knowledge documents.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Common Standard Voucher Entry Errors
 Error 1243 - " Invalid Version"
 Error 0082  - "Duplicate Supplier/Invoice Number"
 Error 1912  - "Duplicate Supplier/Invoice Number"
 Error 0272 - "Tax Area Invalid"
 Error 0953 - "Bank Currency Code Incorrect"
 Error "Voucher not eligible for Deletion"
 Error 0667 - "Record Has Already Been Voided/Deleted"
 Error 336V or Error 3512  - "At least one Voucher could not be voided"
 Error  0411"Voucher Being Processed by Check Run"
 Error "Taxable Amount Greater than Gross" and "Tax Amount Greater than Gross"
 Error "Fetch F0006 Failed"
 Error 078O - "Add to cache B0001320 failed"
 Common Troubleshooting Questions
 Question 1: How can I correct a voucher that is stuck at a # (payment in progress) Pay Status (ISTP)?
 Question 2: Is it possible to change the Gross Amount on a posted voucher?
 Question 3: Why does the system not throw a hard error when creating a debit memo (document type PD) and manually populating the document number with the same number as an existing standard voucher (document type PV)?
 Question 4:  Can the system prevent users from entering duplicate vouchers (duplicate invoice numbers for the same supplier)?
References

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