Last updated on OCTOBER 22, 2015
Applies to:JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.
When using the Labor "Copy by Item' and/or 'Copy by Order, the system is always using the ZJDE0001 version no matter which version of the Labor (P90CD018) you select to be called from the P90CD002 (CRM - Service Order).
Example of Problem:
Labor Generic Text Not Copied Over to Service Order even though the Process Option behind the P90CD018 is set to Copy Generic Text
Create a labor route for a specific item that includes media object text for certain steps or ops sequences.
When going into a service work order via the P90CD002 application and going into the Labor tab, the
"Copy by Item' and/or 'Copy by Order, the system is always using the ZJDE0001 version.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms