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E1: 03B: Troubleshooting Customer Ledger Inquiry (P03B2002) (Doc ID 1993360.1)

Last updated on APRIL 04, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

 This documents provides answers to common problems and errors regarding the Customer Ledger Inquiry (P03B2002).

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Issue 1: The Total Amount does not display for gross and open amounts when inquiring on 'All' transactions.
 Issue 2: The Explanation - Remark (EXR) does not update automatically if the Remark (RMK) is changed on an invoice using Standard Invoice Entry (P03B11).
 Issue 3: Partially paid invoices do not display when the Paid radio button is selected.
 Issue 4: Open (or Paid) invoices do not display when an ‘As Of ‘date is used along with the Open (or Paid) radio button.
 Issue 5: Error ID 2737 - Action Invalid on Row exit to Speed Status Change.

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