E1: 17: P17714 - Copy Work Order Details Not Copying All The Text Attachment Of Parts List (Doc ID 1995693.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms


Attachment files of Parts List Lines in the P17730 are lost in Copy Process in Service Work Orders P17714. This occurs when lines are added with attachments on original service work order, then few lines are deleted in parts tab and then service order is copied.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms