E1: iOS: Keys from Bluetooth Keyboard does not Behave as it should when CAPS Lock is On (Doc ID 1996781.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Apple iOS

Symptoms

Bluetooth keyboards are used with iPads (iOS 8.x) and when running any JD Edwards EnterpriseOne (E1) application, discovered that when CAPS Lock is ON, some keys on the bluetooth keyboard do not behave as they should in E1 applications. The keys work fine in other iPad applications.

This issue is tested and found on:


Steps to duplicate:

  1. Connect a Bluetooth keyboard to an iPad
  2. Open Safari and log into E1
  3. Fast Path to P01012
  4. Ensure Caps Lock is OFF (to start)
  5. Click into the Alpha Name field
  6. Type an 'e'. A lower case 'e' is correctly displayed.
  7. Hold the SHIFT key down and type 'e'. An upper case 'E' is correctly displayed
  8. Turn CAPS Lock on and type 'e'. An upper case 'E' should be shown but instead a CTRL+E is sent to E1 application (and the Advanced Query screen is toggled)

 

Cause

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