E1: iOS: Keys from Bluetooth Keyboard does not Behave as it should when CAPS Lock is On
Last updated on MAY 30, 2017
Applies to:JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Bluetooth keyboards are used with iPads (iOS 8.x) and when running any JD Edwards EnterpriseOne (E1) application, discovered that when CAPS Lock is ON, some keys on the bluetooth keyboard do not behave as they should in E1 applications. The keys work fine in other iPad applications.
This issue is tested and found on:
- 4 different makes and models of Bluetooth keyboard
- Same problem occurs in Safari and Chrome on the iPad
- Problem exists is Tools Release 9.1.4.x and 126.96.36.199
- Same problem exists for other keys including 'y', 'm'
- This does not appear to be a problem in other iPad applications (including Word, EMail etc.)
- The problem only seems to exist with the combination of Bluetooth and iPad and E1
Steps to duplicate:
- Connect a Bluetooth keyboard to an iPad
- Open Safari and log into E1
- Fast Path to P01012
- Ensure Caps Lock is OFF (to start)
- Click into the Alpha Name field
- Type an 'e'. A lower case 'e' is correctly displayed.
- Hold the SHIFT key down and type 'e'. An upper case 'E' is correctly displayed
- Turn CAPS Lock on and type 'e'. An upper case 'E' should be shown but instead a CTRL+E is sent to E1 application (and the Advanced Query screen is toggled)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms