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E1: WRKFLW: Custom Workflow Stays at Awaiting Status and Fails to Send Messages (Doc ID 1996847.1)

Last updated on APRIL 04, 2025

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

A custom Workflow is designed to send email messages . After modification to the workflow and promoting the changes to production environment , it is observed that workflow does not complete successfully . When inquired in Process Task Monitor application P98860 , the status of the workflow remains "Awaiting". Recipient does not receive any message.

Workflow Kernel logs will show below error messages:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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