E1: 42S: Shipment Tracking in CSS portal with Integration of EnterpriseOne - OTM (Doc ID 2002550.1)

Last updated on NOVEMBER 06, 2015

Applies to:

JD Edwards EnterpriseOne Customer Self Service - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

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E1 Release: 9.1
Program ID: P42S04
Platform/Server/Environment:
Tools Release: 9.1
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ACTUAL BEHAVIOR
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When EnterpriseOne 9.1 is integrated with Oracle Transportation Management (OTM) and sales orders are entered for the integration
the Customer Self-Service Shipment delivery information - P42S04 as well as the Self Service Shipment Tracking - P4947S do not display any shipping information like for example Deliveries Due.
It appears that the alerts in Shipment Delivery are based on the Transportation F49* tables which are not written with the E1-OTM integration.
In P49S04 if you click on one of the links like "Deliveries Past Due" or "Deliveries Pending" it will run a joined Select over the F4215 and F4941 tables to retrieve the detailed Shipment information.

EXPECTED BEHAVIOR
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The Customer Self-Service Shipment delivery information - P42S04 as well as the Self Service Shipment Tracking - P4947S should display alerts for shipments created through E1 Transportation management as well as shipments created through the E1-OTM integration.

Cause

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