E1: FIN: Automatic Entries (AE) Missing/Disappearing Intermittently For Posted Financial Transactions (Invoices, Vouchers, Payments) (R09801/F0911) (Doc ID 2004865.1)

Last updated on JULY 27, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version 8.12 to 9.0 [Release 8.12 to 9.0]
JD Edwards EnterpriseOne Accounts Receivable - Version 8.12 to 9.0 [Release 8.12 to 9.0]
Information in this document applies to any platform.

Symptoms

The Automatic Entries (Document Type AE) for certain financial transactions such as invoices, vouchers, payments etc. goes missing at random. Even though the batch shows posted in Batch Header (F0011), and respective transaction tables (F03B11/F0411/F0413) including the Account Ledger (F0911) table, but the corresponding AE entries are missing for the posted batch, causing the batch to go out of balance.

This issue happens intermittently when R09801 Post report is submitted in a a multi-threaded queue.

Cause

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