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E1: OS: INST: Deployment Server Installation on Windows 2012 R2 Does not Start After Clicking Next Button (Doc ID 2009902.1)

Last updated on JANUARY 28, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Generic Windows


Cannot proceed with deployment Server install for JDE 9.0 on Windows 2012 R2 Server.
Run setup.exe or RunInstaller.exe on Windows 2012 R2, the install process never run. Nothing happens when click Next.

The issue can be reproduced at will with the following steps:
1. Right click on RunInstaller.exe on disk1 folder, select Run as administrator
2. Follow instructions, notice that the typical and custom installation selections shown without radio button, therefore unable select custom installation.

3. On Summary screen, click Next, the installer does not start installation.


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