Title In Solution Search Always Defaults Solution Details (Doc ID 2010954.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Case Management

ACTUAL BEHAVIOR
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Title in Solution Search always defaults Solution Details

The field that is displayed in all of the search result displayed is always the Solution Detail field in 9.1. In 8.12 if you were doing a Solution Summary search, the search results would show the Solution Summary field not the Solution Detail field. This happens for Case Management P17750 and Work Orders P17714.


STEPS
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Create Solutions
Create a Case P17500 / P90CG501
Select Solutions Tab
Click Search
Select Advance Search
Select Solution
Populate Solution Summary with Contains bent chain
Notice the Title was the Solution Detail and not the information from the Solution Summary



Cause

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