E1: 17: Amount Incorrectly Billed When Changing Fiscal Date Pattern (Doc ID 2012009.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When billing a Service contract that crosses calendar years and the December Period has been billed and then the customer switches from a mid-year (Sept-Aug) fiscal date pattern (FDP) to a FDP that is based on a Calendar Year (Jan ¿ Dec), the first period that is billed in the new year is incorrect and seems to be taking the Daily amortization rate times the number of days in that period and the previous period.

Cause

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