E1: 03B: Convert Unapplied Receipts To Credit Memos Doesn't Populate The Gross Amount Field (R03B620)
Last updated on FEBRUARY 23, 2016
Applies to:JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 and later
Information in this document applies to any platform.
When converting an Unapplied Receipt (RU) to Credit Memo (RM), the gross amount is not updated for the RM document. In some business cases a client may not always want to issue a check to the customer and may want to issue a credit. This requires the gross amount field to be updated for the RM document.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms