E1: 43: P4310 Web Exception Calculating Purchase Price (Cost) in Non Stock Order (Doc ID 2021560.1)

Last updated on NOVEMBER 04, 2015

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Procurement
P4310 Non-Stock Purchase Order

P4310 Web Exception Calculating Purchase Price (Cost) in Non Stock Order

Following application of Bug 18270984, when a purchase order cost is recalculated,  Get Cache Init error or Web Client Exception error.  This issue was reported to development as at P4205 ship confirm, the purchase order cost failed.  The failure is also reported for a manually updated (F4311.AEXPE1 ) extended cost in P4310. 

Prior to Code Current, this worked fine in our Production environment. Since Code Current, this scenario causes zombies.

ERROR
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Cache Init error or Web Client Exception:

Exception C0000005 ACCESS_VIOLATION occurred in thread 6372 with call stack > ?NTUnhandledExceptionHandler@NTExceptionHandler@@CGJPAU_EXCEPTION_POINTERS@@@Z! jdenet_k.exe

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a one-line Lump Sum Purchase Order in P4310 for any extended amount.
2. Do a Row Exit to Detail Revisions.
3. Attempt to zero out the amount on the line by clearing or putting 0.00 in F4311.AEXPE1.
4. Get Cache Init error or Web Client Exception.

Cause

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