E1: 42: R400502 RMA Update Sales Order Status Updates Cost To Zero On F4211 (Doc ID 2022182.1)

Last updated on APRIL 17, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

R400502 RMA Update Sales Order Status updates cost to zero on sales order detail record, F4211.

Created an RMA, which creates a credit order (CR) and purchase order (OM). After receipt of purchase order, run UBE R400502, which correctly updates the received lines on the credit order to the correct status.  Notice that the unit cost (UNCS) is getting updated to zero (0.0000) after R400502 runs. There was a cost in F4211 at the time the RMA and credit order is created, and still have the cost after the purchase order receipt. After R400502 the F4211 UNCS is zero.

Cause

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