My Oracle Support Banner

E1: JAS: TR: New User Interface Not Displaying and/or Intermittent Web Client Exception Error with ArrayIndexOutOfBoundsException After Tools Release Upgrade (Doc ID 2022534.1)

Last updated on AUGUST 14, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Tools Release, the new user interface is not displayed (i.e. old UI is still present despite tools upgrade) and the following error appears  on page intermittently when accessing E1 applications:

 

Changes

 Tools Release upgrade

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.