E1: JAS: New User Interface Not Displaying and/or Intermittent Web Client Exception Error with ArrayIndexOutOfBoundsException After Tools Release Upgrade (Doc ID 2022534.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Tools Release, the new user interface is not displayed (i.e. old UI is still present despite tools upgrade) and the following error appears  on page intermittently when accessing E1 applications:

  

Changes

 Tools Release upgrade

Cause

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