E1: SVM: WLS: Server Manager Console Incorrectly Indicates That The WebLogic Server Is Down

(Doc ID 2027112.1)

Last updated on NOVEMBER 20, 2016

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


Weblogic instance status in Server Manager is displayed as "Stopped", although in Weblogic instance status is "Running".

stderr.log, shows the following message:


In Server Manager, the "Product Description" is missing and "Version" is null for the Weblogic instance.

The issue can be reproduced at will with the following steps:
1. Login to Server Manager
2. Click on the JAS server instance
3. Noticed the wrong status "Stopped"
4. Connect on the weblogic console and noticed status is "Running"


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms