E1: JAS: LDAP: User Session is Not Cleared on Browser Close in SSO ( with OAM ) Configuration (Doc ID 2029122.1)

Last updated on AUGUST 02, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

SSO via OAM does not have a graceful shutdown on window close without logoff.

This behavior is different to the normal web without OAM enabled, user closes browser does shut down gracefully.

If a user is in JDE using Single Signon via the OAM application, if the browser is closed (without signing out E1), the sessions remains behind in both OAM and JDE. The sessions become orphan and eventually time out, but for JDE this is an hour and OAM is 8 hours, so these are using resources. If the same user does this eight times (Login E1 and close browser without signing out), on the ninth attempt, it will reach the session maximum for OAM and get an error message.

Sessions should be ended when browser is closed even if OAM is enabled.

The issue can be reproduced at will with the following steps:
1. Login JDE via OAM
2. Close browser
3. Check OAM session, session will be available for 8 hours after browser is closed.


Changes

 

Cause

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