My Oracle Support Banner

E1: MOB AIS Mobile App - Unable to read the attachment when you upload the photo using Camera option (Album option works fine) SAMSUNG/Android (Doc ID 2032767.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


Uploading a photo from Samsung Galaxy 3S, Android OS 4.4.2  and higher version.

If you upload the photo using "Album", then it is readable in E1 and Mobile.  However, if you tries to use "Camera" option to take a picture and upload, then it is not readable in E1.

iOS doesn't have this issue and works fine.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.