E1: 37: Approvals Workbench not Updated When Multiple Approvers Exist (P02150/P3701) (Doc ID 2034714.1)

Last updated on DECEMBER 16, 2015

Applies to:

JD Edwards EnterpriseOne Quality Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When Parent Number 10000 (Quality Management Approvals - P02150) is set up with more than one address book numbers to approve, the system will put a newly created test in pending status, but the system will not show the record in the Approvals Workbench. The result is that the test will be waiting for approval but there will be no way to approve it. If there is only one address book number in Work with Distribution List, the system works correctly; in other words, the test can be approved in Approvals Workbench, P37300.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms