E1: 42: Partial Release of Kits from SQ to SO release Qty Incorrect Sales Order Detail Not Found (4162) Occurs and Add to cache F42UI11 failed error Occurs (P420111, P4210, P3002)

(Doc ID 2040304.1)

Last updated on AUGUST 09, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Sales

When trying to release a Sales Order (SO) from a Sales Quote (SQ) in the Work with Order Release (P420111) for a kit item with no kit component availability, system issues Add to cached F42UI11 failed error. Details outlined in Bug 21451857 P420111 GENERATE SO FOR KIT NO AVAIL CAUSES ADD TO CACHE F42UI11 ERROR ID 078O.

The following bug symptoms are also addressed under Bug 21451857

When partial release (P420111) is done from Sales Quote for Kit Item, the generated Sales Order (P4210) is created with incorrect data.  The system release two Kit Parent Items and incomplete Kit Components from the Bill of Material.  In addition, the following error is issued: Sales Order Detail Not Found (Error ID 4162).  Steps to replicate this issue are outlined in Bug 21532427 - SO GEN THROUGH P420111 FROM QUOTE FOR KIT PARTIAL RELEASE CREATES CORRUPT SO 

Cause

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