E1: 17: Tax Rate/Area not Updated in Contract After Site Change in Equipment Master (Doc ID 2045712.1)

Last updated on MARCH 10, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

When changing the Site number in the Equipment Master or Equipment Location Revisions forms, if there is a service contract and the SWM Constants are set to push changes to the Service Contract, the system will maintain the old Tax Rate/Area information. Therefore, if there is still billing to be done on the service contract, the system will use the wrong Tax Rate/Area.

Cause

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