E1: 17: Can Change Product Model (PRODM) And Product Family (PRODF) in Equipment Master, But Not In Service Order Entry (Doc ID 2045848.1)

Last updated on OCTOBER 23, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Service Order Entry (P17714) does not allow a change to the Product Model (PRODM) and Product Family (PRODF) fields once an Equipment or Inventory Item is entered, but Equipment Master Revisions (P1702) allows changes to these fields.

Cause

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