E1: 34: Error 2838 (No Records Found) in S&D Inquiry Due to Mismatch in F3201 and F3215 (Doc ID 2054641.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

JD Edwards EnterpriseOne Requirements Planning - Version 9.0 to 9.1 [Release 9.0 to 9.1]
Information in this document applies to any platform.

Symptoms

Supply & Demand Inquiry (P4021)

When attempting to open the Supply & Demand Inquiry form for certain purchased parts that are components of configured items, the following error occurs.

There were no records found (Error ID 2838)

The issue can be reproduced via the following steps:
1. Open the application  P4021 (Supply & Demand Inquiry)
2. Query/find the Item in question
3. Error 2838 occurs.

Error Details:

ER Details:
Form P4021_W4021B
Control Id 68
Control Title Find
Event Button clicked
Line No 215
BSFN Details:
Source File n3201410.c
Source Line 857
Error ID 2838


Due to this issue, users cannot access records in the Supply & Demand for the particular item(s) in question.

Cause

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