My Oracle Support Banner

E1: 13: 17: Simplify the Way Work Order Approval Workflows Can be Configured (Doc ID 2055263.1)

Last updated on MARCH 18, 2019

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
JD Edwards EnterpriseOne Capital Asset Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Currently when using work order workflow for SWM and CAM, if the user has work order document types different than WO or WM and different Work Order Types other than 1 or 2, it will be necessary to design a new workflow. The NER N4800130 is hard coded for Approval Type 1, 2; the statuses are only on M and M* and hard coded for distribution lists 7405 (if status is M) and 7384 (if status is M*). Therefore in order to use a different approval process, a custom workflow needs to be created and the N4800130 will need to be modified to work with the new statuses and distribution lists.

The request is to simplify the way the work order workflow system can be used to accommodate different SWM and CAM work order status flows without having to modify E1 objects or designing new workflows.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.