E1: 43: Changing Promised Date on OD Changes SD Quantity Shipped to 0 (Doc ID 2057357.1)

Last updated on FEBRUARY 23, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

PO Entry (P4310)

After applying the ESU to Fix Bug 20663397 - DUAL UOM SD OD RECEIPT DOES NOT UPDATE F4211 SOQS QUANTITY SHIPPED CORRECTLY, the Quantity Shipped on a direct ship Sales Order is updated to 0 when the Purchase Order promise date is changed. Then when the direct ship PO is received and the status of the sales order updated, the quantity shipped stays 0. The sales order is then invoiced with an extended amount but a 0 quantity.

Do not change the quantity shipped on the sales order to 0 if the promised delivery date on the purchase order line is changed.

The issue can be reproduced at will with the following steps:

  1. Create a direct ship sales order (P4210). Notice there is a value in quantity shipped field.
  2. Revise the associated direct ship purchase order (P4310). Change the promised delivery date on the detail line.
  3. Notice the quantity shipped field on the sales order updates to 0.

 

Cause

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