E1: 17: Manage My Work Orders Mobile Tablet Ends in Error with Row Security (Doc ID 2058462.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When row security type = 4 is set up on a roll to grant certain users access to records within a company or business unit range, if a user attempts to use the Manage My Work Orders Mobile Tablet (M17020) to inquire on his or her assigned work orders, the following error is generated:

The server is unable to process the request

This issue does not occur with non-mobile work orders (i.e. P13700, P48201).

Cause

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