JP420000 GetItemPriceAndAvailability Error With Tax (Doc ID 2058864.1)

Last updated on NOVEMBER 05, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Sales

When attempting to process getItemPriceAndAvailability BSSV and the customer used in the payload has a valid tax/rate area setup the following errors are present in the response. The issue began after applying ESUs JM16671 & JM17493.

ERROR
-----------------------

  
  
  ns2:Server
  CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code
  is required. Codes are validated against UDC 00/EX.
  If the tax explanation code is being entered in A/R
  (Invoice Entry), codes 'U' and 'B' are not valid.
  Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.
NOTE FOR PROGRESS PAYMENT ENTRY:
An error may result if a contract was entered with tax information and the
Processing Option for the "Progress Payment Entry" screen is set to suppress
the display of tax input fields. To resolve the problem, change the Processing
Option.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code
  is required. Codes are validated against UDC 00/EX.
  If the tax explanation code is being entered in A/R
  (Invoice Entry), codes 'U' and 'B' are not valid.
  Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.
NOTE FOR PROGRESS PAYMENT ENTRY:
An error may result if a contract was entered with tax information and the
Processing Option for the "Progress Payment Entry" screen is set to suppress
the display of tax input fields. To resolve the problem, change the Processing
Option.
  
  
  CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code
  is required. Codes are validated against UDC 00/EX.
  If the tax explanation code is being entered in A/R
  (Invoice Entry), codes 'U' and 'B' are not valid.
  Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.
NOTE FOR PROGRESS PAYMENT ENTRY:
An error may result if a contract was entered with tax information and the
Processing Option for the "Progress Payment Entry" screen is set to suppress
the display of tax input fields. To resolve the problem, change the Processing
Option.

CAUSE . . . . When a tax or taxable amount is entered, a tax explanation code
  is required. Codes are validated against UDC 00/EX.
  If the tax explanation code is being entered in A/R
  (Invoice Entry), codes 'U' and 'B' are not valid.
  Tax-only codes are not allowed in Multi-Voucher Entry (P041017).
RESOLUTION. . Enter a valid tax explanation code.
NOTE FOR PROGRESS PAYMENT ENTRY:
An error may result if a contract was entered with tax information and the
Processing Option for the "Progress Payment Entry" screen is set to suppress
the display of tax input fields. To resolve the problem, change the Processing
Option.
  127.0.0.1:5979111430255791885:1095
  
  
  
  



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) P03013. Set up a valid tax rate area for a customer.
2) Create a payload for getItemPriceAndAvailability BSSV using the same customer.
3) Submit via soapUI. Note the errors in the response.
4) P03013. Remove the tax rate area for the customer.
5) Submit via soapUI. Note the response was successful.
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get a good response when using a customer with a valid tax/rate area.

Cause

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