E1: 17: Case Entry Defaults Blank Document Type (Doc ID 2059677.1)

Last updated on OCTOBER 22, 2015

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms




ISSUE
---------------
When entering a new case with P17500 - P90CG504 Case Entry, the Doc Type (DCTO) is Blank
The default document type should be pulling from the processing option on Master Business Function P90CG002.

This happens when the Entitlement Processing Option #1 behind the P90CG002 is set a 2

 

Cause

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