E1: 77: EI Employee Portion Not Calculating but the Employer EI portion calculates (Doc ID 2059803.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

JD Edwards EnterpriseOne Canadian Payroll - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Customers on Vertex 4.0 with the  July or August  2015 Monthly update are experiencing issues with the employee portion of Employment Insurance not calculating when the employee reaches or will reach the annual limit within the payroll.  The employee portion doesn't calculate the amount to bring the employee up to the annual limit amount, however the employer portion calculates the correct amount.  The Vertex before and after report shows "Max Tax amount reached" for the employee portion of EI which is preventing the employee EI portion from calculating.

 

 

 

Cause

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