E1: 42: Manually Populate Cancel Quantity, F03012 APRC not Cleared (Doc ID 2061463.1)

Last updated on NOVEMBER 05, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

Manually change Shipped quantity to blank and populate the Cancelled quantity, notice the Extended price was not blanked out even though the last/next status was correctly updated to 980/999.

This caused the F4201.OTOT to be updated, as well as the F03012 Open Order Amount (APRC) to be updated as well. 

This causes downstream problems as the new SO may be put on C1 hold when there is no genuine SO.

 

Cause

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