E1: 17: Field Service Work Order Updates Equipment Status Incorrectly (Doc ID 2063218.1)

Last updated on FEBRUARY 04, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.1 [Release 9.0 to 9.1]
Information in this document applies to any platform.

Symptoms

When the Advance Status button in the Field Service Revisions program (P17100) is used to update a work order, the system will update associated equipment?s status (F1201) with the new work order status (F4801).

Cause

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