E1: MOB AIS Contact Employee Email Value Missing From The App (Doc ID 2066860.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to use Contact Employee and Contact Customer, email doesn't get populated even though JSON OUTPUT shows the email value from E1.


Run Contact Employee or Contact Customer from Mobile device.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms